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Bilingual Customer Service/Accounts Receivable (Ortho) In Lilburn, GA

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Job Description

Tebo Dental, an Atlanta-based dental group, is looking for a professional to join our motivated and ambitious team. The ideal candidate for this position will have exceptional attention-to-detail and will be intelligent, organized, dependable, driven, forward thinking, and ready to take their career to the next level with a growing company. Our practices are located in Lilburn, Peachtree Corners, Dacula, and Gainesville and are close to highways for easy commuting.

Responsibilities:

    Build positive rapport with patients and parents by delivering exceptional customer service Promptly respond to incoming calls Schedule and confirm appointments according to company protocol Verify insurance benefits and add coverage information to patients’ electronic files Audit the schedule for past due balances to flag appointments for collection Prepare, submit, and follow up on the status of traditional insurance claims Research accounts to address billing or balance inquiries Communicate with insurance companies about discrepancies found with claims Contact parents to advise of remaining balances and collect outstanding payments Update and maintain departmental reports Send monthly Ortho billing statements Other duties as assigned

Qualifications:

  • Must be fluent in Spanish
  • Prior experience working in A/R is preferred
  • Previous experience in an orthodontic, dental, or medical practice is a plus
  • Knowledge of orthodontic procedures, terminology, and insurance providers is a plus
  • Ability to prioritize and multi-task in a fast paced environment to meet deadlines
  • Strong organizational skills and attention-to-detail
  • Excellent oral and written communication skills
  • Ability to work Monday-Friday

Benefits:

  • Career Advancement and Growth
  • Wellness Program with Personal Trainer
  • Partnership with LifeTime Fitness with subsidy
  • Daily Healthy Breakfast Initiative
  • Health & Dental Insurance
  • Long-Term Disability
  • Paid Time-Off
  • 401(k) with Match

The Tebo Difference:

For more on who we are, please visit our website at TeboDental.com and our YouTube channels at YouTube.com/TeboTheTooth, YouTube.com/TeboForKids, & YouTube.com/TeboDentalGroup. You can also check out our podcast, “The Think Tank,” on Apple Podcasts, Google Play, and more.

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Tebo Dental